{"id":1978,"date":"2022-04-12T16:34:45","date_gmt":"2022-04-12T08:34:45","guid":{"rendered":"https:\/\/united-athle.hk\/en\/?page_id=1978"},"modified":"2022-07-03T10:49:39","modified_gmt":"2022-07-03T02:49:39","slug":"returns_exchange","status":"publish","type":"page","link":"https:\/\/united-athle.hk\/en\/returns_exchange\/","title":{"rendered":"Returns & Exchange Policy"},"content":{"rendered":"

Can I return my order?<\/h2>\n

We accept returns that reach us within 7 days from the date of delivery with a valid Order number.<\/p>\n

Please make sure all items are unworn, unwashed, unaltered and still have their tags intact!<\/p>\n

After your return\u2019s been confirmed, you\u2019ll be issued a Store Credit equivalent to the purchase price of each returned item. Any delivery fees incurred for your order will not be refunded.<\/p>\n

You may expect to receive your Store Credit refund within 7-10 business days from when we receive your items.<\/p>\n

*We do not accept returns of sale items, accessories, lifestyle and gifts. Sale of these product categories are final and cannot be returned, exchanged or refunded.<\/p>\n

<\/span>Can I return\/exchange sale items?<\/h2>\n

Sale items cannot be returned, exchanged or refunded.<\/p>\n

<\/span>Can I return\/exchange an item purchased using a coupon code?<\/h2>\n

Orders made with coupon codes are returnable unless stated otherwise in the coupon code terms and conditions. You may find out more about the terms and conditions here.<\/p>\n

If your order is eligible for returns, the total amount that you\u2019ve paid will be returned to your Store Credit account.<\/p>\n

<\/span>How do I return my order?<\/h2>\n

To return your product, you can return the products in person to our office or you should return your order using a trackable shipping service to our office address: Flat B, 15\/F, Houston Industrial Building, 32-40 Wang Lung Street, Tsuen Wan,, NT.<\/p>\n

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your Store credit.<\/p>\n

Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n

Store Credit will be added into your account within 14 business days from when we receive your parcel.<\/p>\n

<\/span>How do I exchange my order?<\/h2>\n

Please follow the return order step to return the exchange items.<\/p>\n

You will be responsible for paying for your own shipping costs for exchange item when we send then exchange items to you.<\/p>\n

<\/span>Need help?<\/h2>\n

Contact us at\u00a0sales@t-shirt.com.hk<\/a>\u00a0for questions related to returns and exchange.<\/p>\n","protected":false},"excerpt":{"rendered":"

Can I return my order? We accept returns that reach us within 7 days from the date of delivery with a valid Order number. Please make sure all items are unworn, unwashed, unaltered and still have their tags intact! After your return\u2019s been confirmed, you\u2019ll be issued a Store Credit equivalent to the purchase price…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1978","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/united-athle.hk\/en\/wp-json\/wp\/v2\/pages\/1978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/united-athle.hk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/united-athle.hk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/united-athle.hk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/united-athle.hk\/en\/wp-json\/wp\/v2\/comments?post=1978"}],"version-history":[{"count":0,"href":"https:\/\/united-athle.hk\/en\/wp-json\/wp\/v2\/pages\/1978\/revisions"}],"wp:attachment":[{"href":"https:\/\/united-athle.hk\/en\/wp-json\/wp\/v2\/media?parent=1978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}