Customer Service

Shipping to Commercial districts in Hong Kong & Macau will be delivery by SF-Express. We will send you about your order's tracking number to your email once we have delivery your order and you can use this tracking number to check your order status anytime at www.sf-express.com . The delivery is around 1 - 2 working days.

Shipping to residential area or remote districts

1. Self pick up at S.F. Express Service Centre or S.F. Store, please fill in the address and store code of S.F. Store / Service Center in "Shipping Address".  
e.g. G/F, 26 Tai Nan Street, Prince Edward, Kowloon (852B)
For more details of  S.F. Express Service Centre or S.F. Store, please visit here

- S.F. Express Service Centres Locations

- S.F. Stores 

2. Send by Ta-Q-Bin. We will send you about your order's tracking number once we have delivery your order and you can use this tracking number to check your order anytime at http://hk.ta-q-bin.com/ . The delivery is around 1 - 2 working days.

Please read here for our Privacy Policy .

Please keep your account username & password safely. If you forget your password, please go to here to reset your password.

We take great pride in our reputation for quality and excellent value. For incorrect or defective tees shipped, we have a 7-day Returns & Replacements policy upon receipt of order by the customer, subject to the following terms and conditions:
~ The tees must be in their original purchase in new; unworn, unwashed conditions.
~ Additional shipping costs may apply if the tee is exchanged / returned.
~ Contact our Customer Service to arrange the package to be picked up for return / exchange (sales@t-shirt.com.hk)

After you placed your order, you will received the order details by your register email address. When we confirmed your payment, we will send your order status by email. If you have any questions about your order, please feel free to send us your request by email.

Currently we provide two payment methods :

1. Paypal : You can use Paypal for your online payment, but PayPal do NOT accept the credit card issued from Macau's Bank.

2. Bank Deposit : Transfer Cash to our appointed HK or Macau Bank A/C. If you paid by cheque, please bank-in the cheque to our bank A/C directly. Normally, the bank need 2-3 working days for transaction. After we confirmed your payment successful transfer into our account, we will inform you about your order status.

All Prices are displayed in Hong Kong Dollars (HKD).

We will run regularly promotion to reward our customers, T-SHIRT.COM.HK Limited has authority to change the promotion mechanic and period without any notice

You can view your orders details after login to the system. You can check the order status, delivery status & invoice.

You can login to our system and update your account information anytime. All your updates refresh instantly.